While Visiting the Springs

Knot Springs is a place to relax and enjoy light conversations. Please keep them to a level where others are still able to enjoy their experience.

Do

  • Take an exfoliating shower before entering the steam, sauna or pools
  • Hydrate with water and tea before, during and after your time in the springs
  • Wear your bathing suit at all times in public areas
  • Wear wet shoes while walking in the springs area and outside on the deck
  • Ask the reception desk for a roncho if you are feeling chilly
  • Return all towels, ronchos, wet shoes, bags and cups upon checkout to avoid additional fees
  • Socialize with your friends. Conversations welcomed
  • Leave all valuables at home, or in your locked locker
  • Deodorant is highly encouraged
  • Respect that this is a therapeutic environment and any behavior suggesting otherwise will result in your expulsion from Knot Springs
  • Check that you have not left anything behind upon leaving the facility

Do NOT

  • Eat a heavy meal before visiting the springs

  • Use your cell phone in the springs (camera phones are strictly prohibited inside the springs area and locker rooms)
  • Drink alcohol before before visiting the springs. 
  • Take the ronchos, towels, wet shoes, spa products home unless you buy them
  • Exceed your reservation or you will be charged an additional fee
  • Enter the Springs if you have a current health or skin condition unless you have been cleared by your doctor
  • Wear heavy cologne, perfume or essential oils. 
 

While visiting Burl Gym, or taking a class

DO

  • Fee free to use the group exercise room when not in use
  • Reserve your spot in all restorative and transformative group fitness classes
  • Put back all gym equipment in it’s proper place after you are finished using it
  • Place all used towels in appropriate receptacles
  • Leave all valuables at home, or in your locked locker
  • Wear gym appropriate clothing and footwear while working out. Technical fabric is highly recommended

DO NOT

  •  Enter the group exercise room while a class is in progress
  • Wear street shoes inside the gym
  • Bring any food or drink inside the gym, aside from personal water bottles
  • Crowd the free weight area while waiting for class to begin
  • Consume alcohol prior to using the gym
 

For all appointment bookings at Knot Springs

DO

  • Arrive at least 10 minutes prior to your appointment to allow ample time for checking in and prepping for your appointment
  • If you are  receiving a massage, please shower first
  • Let us know if you prefer a male or female massage therapist. We will do our best to accommodate your request
  • Let us know about pre-existing health conditions. Please be prepared to provide a doctor’s clearance in necessary
  • Review the cancellation or no-show policies in order to avoid additional fees
  • Feel free to tip your massage therapist. Envelopes will provided at the front desk for your convenience
  • Respect that this is a therapeutic environment and any behavior suggesting otherwise will result in your expulsion from Knot Springs

DO NOT

  • Eat a heavy meal prior to any wellness appointment
  • Consume alcohol prior to any wellness appointment